When Mary K. Rochford presided over a weekly pro se small claims docket in Cook County Circuit Court, she noticed many litigants lacked a basic understanding of court procedure.They didn’t know the proper way to file a pleading. They didn’t know when to speak, when to step up, what kind of evidence to bring or when to bring it.These are the challenges of litigants who lack representation and how to use the English language.In those scenarios, Rochford said, it’s a judge’s job to maintain neutrality. …