Customer Care Center
The Law Bulletin Publishing Company strives to offer you quality products and exemplary service, and your satisfaction is our top priority. If you've come to this page looking for an answer, perhaps you'll find it below. If not, then please get in touch and we'll do our best to assist you.
How do I contact the Law Bulletin?
Visit our Contact Us page, or call us at 312-644-7800 and ask for the subscriptions department.
What's available on the Chicago Daily Law Bulletin website?
The ChicagoLawBulletin.com site includes most everything you'll find in the print edition of the newspaper, including articles, columns, case summaries linked to the full text of court opinions, photographs and calendar listings; courts information, from judicial rosters to calls for state and federal courts at the trial and appellate levels; public notices; and classified advertising. In addition, you can see stock market indexes and quotes, the latest weather forecast, traffic reports and sports scores.
When is the site updated?
The material from each day's print edition, which goes to press at 2:30 p.m., is made available before the end of the business day, usually by 4:45. We will e-mail you the day's headlines within moments of when they are posted. The stocks, weather, traffic and sports reports are updated throughout the day.
Where can I find previous articles?
Our search section enables you to find Law Bulletin articles published since 1991, Chicago Lawyer articles from 1992 to present and reviewing court decisions going back to 1996. Any search is free, and the results will show you the title and first few lines; there is a nominal charge for a full news article older than five days.
How do I find information on a particular court case?
Enter the case number in the field on the Advanced Search page. Or, if you want to search by litigant name, enter that information in the appropriate field.
Where can I send a letter to the editor or submit an article for the Lawyers' Forum?
Click "Contact Us" in the navigation menu, and complete the form, choosing the option for contacting the newsroom. If your letter or article is less than a few pages, you can copy it from your word-processing program and paste the text into the message field. If it's longer, simply write a brief synopsis, and someone here will contact you regarding other means of sending your article or letter.
Where are the links for all the other Law Bulletin Publishing Co. products and services?
The links at the bottom of the navigation menu will take you to new pages for our products and services. If you don't see the one you want, click the company logo at the top of any page or "LB Company" in the menu, which will take you to a comprehensive listing of our offerings.
Where do you get the information linked to attorneys' and judges' names?
The listings are taken from the latest issues of Sullivan's Law Directory, Jury Verdict and Sullivan's Judicial Profiles. Click through the links to see more information about lawyers and judges. If your name appears in an article but is not hyperlinked, you either are not listed in one of the directories or the name in the article is not an exact match with your listing in Sullivan's Law Directory.
What do I do if forgot my user name or password?
Visit the logon help page and enter your username (email address) in the form at the bottom. Your username and password will be sent to the address you provided when you subscribed.
Why are the links no longer working in the Daily Headlines e-mail?
If the message is older than five days, the article has been moved into the archives and you will automatically be redirected to the archives page, where you will see the headline and first paragraph; you may purchase the full article for a nominal fee.
What if the links in the Daily Headlines e-mail don't work at all?
Your e-mail software could be incompatible with the format of the message, and you should try changing your program settings to "Text Only."
What can I do if I'm not receiving the Daily Headlines?
If you recently changed your e-mail address, follow the "Contact Us" link in the navigation menu and send us your new information. If not, then it could be that you, your firm or your Internet service provider may have an e-mail filter or anti-spam software in place that blocks the Daily Headlines e-mail. If the filter is installed on your own computer, you should be able to add us to your "safe list" of acceptable senders. The headlines e-mail shows the sender as "Law Bulletin" with the address "headlines@chicagolawbulletin.com." If a single filter protects your entire organization, you should contact your system administrator and request that the "ChicagoLawBulletin.com" domain be put on the "safe list."
How can I remove my name from your e-mail list?
Follow the link "Unsubscribe from the Chicago Daily Law Bulletin's Daily Headlines" at the bottom of any Daily Headlines e-mail message. Or, go to the opt-out page and complete the form. (You must be logged in to do so.)
If I have a question that's not answered here, how do I get help?
Click "Contact Us" in the navigation menu and select the link for the appropriate department. We'll respond as soon as possible.