Making the best of a cruddy client

Mediation Circus

By Michael R. Panter

Hon. Michael R. Panter (Ret.) is a senior mediator at ADR Systems of America LLC. He previously served in the Law, Family and Municipal Divisions of the Cook County Circuit Court. He was a trial lawyer for 30 years. Share responses and comments at mikepanter.com.

Posted September 18, 2018 3:28 PM

I really enjoy helping lawyers with case problems.Recently, I heard from a plaintiff’s lawyer asking what to do about a cruddy client.It’s a good case — it’s just that the plaintiff doesn’t present well. He’s going to turn the jurors off or simply not connect with them.It’s not merely a trial problem. It definitely affects settlement value.A great plaintiff is a joy. The lawyer is proud to represent him or her, no matter how small the case. It’s the first thing they mention …

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