All it takes is one phone call to change a family’s life forever. Typically it is a professional — a mandated reporter such as a doctor or educator — who initiates the call. Sometimes it’s a neighbor or family member.Regardless, it’s a hotline call that sets in motion an investigation of child abuse by the Illinois Department of Child Protection.From July 2017 to June 2, 2018, there were 276,538 calls to the department hotline. Subsequently there were 77,422 so-called family investigations …