Relying on Higher Education Act regulations to support claims of unfair and deceptive conduct under the Illinois Consumer Fraud Act, Jeffrey Fleischer sued Conduent Education Services, one of the servicers for his student loans, and Delta Management Associates, a collection agency.Conduent allegedly violated the Illinois Consumer Fraud Act, called ICFA, by failing to honor a forbearance agreement; failing to document the forbearance agreement; failing to comply with communication requirements; and failing to respond to his …